New devices not showing up on dashboard

Help
1

I installed husarnet on my device. I joined a group and it shows it as joined. The device does not show on the dashboard. When I try claim device on the device it says no help topic.

2

Hello @dlessley

Can you provide husarnet version and husarnet status output?

Thanks,
ympek

3

Version 2.0.180
hooks: disabled

notification: enabled

cli:prod.husarnet.com

daemon:prod.husarnet.com

using development enviroment

4

Alright, so this is stable version. Some followup questions:

Any “error” logs in journalctl after attempting join?
Any special characters in hostname?

Additionally, you can send me Husarnet IPv6 on the device (you can use DM feature here on community forums), so I can check logs on our side for hints.

BR,
ympek

5

No errors that I see. How do I DM.

6

By clicking on my nickname you will see a button ‘Message’

7

I am sorry but I dont see a button

8

OK, no worries, maybe just drop me an email at szymon.niemiec@husarion.com

9

I will take a look tomorrow, it’s holiday season here so we have less people available

10

Ok. I just sent it to you. Thanks for the help

11

The problem reported in the following link also causes devices not to show up on the dashboard: